Dear Joanne,
We are sorry to hear that you have not yet received your order! We apologize for any inconvenience this may have caused you. We looked into this issue and see that our customer service team did resend the order the same day we recieved your email regarding the original lost shipment. That said, the reshipment order currently has a scheduled delivery for Friday, January 10! We will do our best to ensure that your order is delivered to you as soon as possible.
Thank you for bringing this to our attention and for your patience. If you have any further concerns, please do not hesitate to contact our customer service team support@friendsheepwool.com.